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Find answers to common questions organized by topic

Getting Started
New to PilotSync? Learn the basics and get up and running quickly.
  • • Setting up your first aircraft
  • • Creating maintenance tasks
  • • Inviting team members
  • • Understanding AD compliance
Account & Settings
Manage your account, billing, and application settings.
  • • Account management
  • • Billing and subscriptions
  • • Notification preferences
  • • Data export and backup
Team Management
Learn how to collaborate with your maintenance team.
  • • Adding team members
  • • Setting user permissions
  • • Role-based access control
  • • Communication features
Security & Privacy
Understanding how we protect your data and maintain privacy.
  • • Data security measures
  • • Privacy policy
  • • Two-factor authentication
  • • Data retention policies
Billing & Plans
Questions about pricing, upgrades, and payment methods.
  • • Plan comparisons
  • • Upgrading/downgrading
  • • Payment methods
  • • Refund policies
Troubleshooting
Common issues and how to resolve them quickly.
  • • Login problems
  • • Data sync issues
  • • Performance troubleshooting
  • • Browser compatibility

Popular Articles

How to set up your first aircraft in PilotSync
Understanding Airworthiness Directive (AD) compliance
Creating recurring maintenance tasks
Inviting mechanics and team members
Generating maintenance reports
Setting up inspection schedules
Managing squawks and issues
Exporting your maintenance data

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